Payment & Refund Policy

Transparency in our billing and refund processes.

1. Accepted Payment Methods

We provide a secure payment environment through integrated gateways. We currently accept the following modes of payment:

  • UPI (Google Pay, PhonePe, Paytm)
  • Debit & Credit Cards (Visa, Mastercard, RuPay)
  • Net Banking (All Major Indian Banks)
  • Digital Wallets

2. Pricing and Taxes

All prices listed for our courses and services are in Indian Rupees (INR).

  • The final price shown at the checkout includes applicable Taxes.
  • We reserve the right to modify our pricing at any time without prior notice; however, the price at the time of purchase will be honored.

3. No Refund Policy

Due to the digital and intellectual nature of our educational services (live classes, recorded sessions, and study materials), Success Express operates a strict NO REFUND policy.

Once a course is purchased or a service is initiated:

  • Fees cannot be refunded or exchanged for other courses.
  • Fees cannot be transferred to another student/user.
  • No partial refunds are provided if a student chooses to leave the course midway.

4. Failed Transactions

In case your account is debited but the payment status shows "Failed" on our portal:

  1. The amount is usually automatically refunded by your bank within 5-7 business days.
  2. Please contact your bank first. If the issue persists, email us at support@successexpress.in with your transaction ID and screenshot.

Payment Security

Your payment data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). We do not store your card details or net banking passwords on our servers.

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